위메프플러스

We recommend self collect, or Qxpress courier delivery, normal mail may lost and it's not able to be tracked. We don't take responsibility for normal mail lost, if we have parcel photo to prove that we have sent out the item. If you want to find us please visit https://vue.sg/contact for our address and operating time.

Please visit https://vue.sg/contact for our address and operating time, We need your voucher upon arrival, you can either print it out or show us on mobile phone. The voucher should be sent to you by email named voucher.

Yes you can, we have all the samples in our shop, you can view and try them out. For our contact info please visit https://vue.sg/contact

1. You may request to exchange or return within 7 days upon received item. If item has been opened and used, it is only applicable for exchange. Visit https://vue.sg/contact for our address and operating time.
2. For wrong item received, please provide us photo of the parcel with delivery information and item content through email to support@cefideas.com, we will cover the shipping cost if it is our fault.
3. For defective item received, please provide us photo or small video clip to email support@cefideas.com to report us the defective issue. If it needs to exchange, we will cover the cost.
4. If you have change of mind and want to change model, please make sure item is in original condition. You can bring it back to our office or ship back to us on your cost, the balance of the product and the shipping fee need to be charged.
5. For order received more than 7 days, if the product got warranty, you can bring it back within the warranty period for warranty service.

Dear Customer,

Singpost Normal Mail is normally 3 working days up to 10 working days and ON OWN RISK. Qxpress takes about 1-2 working days, pls check tracking info in you Qoo10 account. Qxpress Tel. No.: 6434-8400 Qxpress Email: info@qxpress.sg Do note that any delay by QXPRESS is beyond our control.